Professional Cleaning Operations for Multifamily STRs & Boutique Hotels
Hotel Grade standards. W-2 trained tamas. Seamless housekeeping operations for growing portfolios.
Our Clients Received 5-Star Ratings On
Hotel-Standard Cleaning For Growing Portfolios
Managing multiple properties requires cleaning partners who deliver consistent quality at scale. Our professionally trained, W-2 teams handle turnovers with hotel-grade precision across every unit. From multifamily STR buildings to boutique hotels, you get dependable operations that maintain 5-star standards in Chicago and Dallas.
15+
years of experience
500+
UNITS MANAGED
100%
W-2 EMPLOYEES
Hotel-Grade Cleaning for Every Turnover
Consistent quality across your entire portfolio. Our professionally trained teams follow hospitality-grade SOPs for every unit—full cleaning, fresh linens, restocked amenities, and final inspections. Property managers choose us for reliable operations that scale from 15 to 100+ units across Chicago and Dallas.
Standardized Protocols, Scalable Operations
Your properties get the same meticulous attention as boutique hotels. W-2 trained teams follow proven cleaning and sanitation standards with built-in quality control. Every turnover includes inspections, photo documentation, and maintenance reporting so you maintain full operational visibility.
Seamless Operations From Booking To Checkout
Automated
Calendar Integration
Real-Time Updates
Monitor cleaning status, view completion photos, and receive instant notifications from any device. Full visibility into operations across all properties.
Inventory Management
Track supplies, linens, and amenities with ease. Automated alerts ensure your properties stay fully stocked for every guest arrival.
Reliable
Hotel-Standard Quality
W-2 trained teams follow proven hospitality protocols for every unit. Consistent cleaning standards, thorough inspections, and photo documentation ensure 5-star results across your portfolio.
Proven Processes
Each unit receives detailed inspection checklists covering every surface, amenity, and guest touchpoint. Standardized SOPs guarantee consistent quality.
Full Accountability
Licensed, bonded, and insured teams you can trust. Professional employees—not contractors—handle your properties with complete reliability.
Scalable
Built For Growth
From 15-unit buildings to 100+ apartment portfolios, our operations infrastructure scales with your business. Dedicated teams, streamlined workflows, and operational support for expanding properties.
Portfolio Management
Single point of contact manages cleaning across all locations. Standardized quality, unified reporting, and seamless coordination as you grow.
Launch Support
Opening new buildings? We help establish SOPs, train teams, and implement systems that maintain consistency from day one.
Protect Your Portfolio With Premium Standards
Guest satisfaction starts with impeccable cleanliness. Our enhanced services include quality audits, deep cleaning, and advanced disinfection to ensure every unit meets 5-star hospitality standards. Professional operators choose Cleancio Plus to maintain consistency, reduce complaints, and maximize positive reviews across their entire portfolio.
We are changing the vacation rental industry
One Cleaning At A Time
900,000+
Beds Made By Cleancio
600,000+
Sanitized Bathrooms
350,000+
Turnovers Completed By Cleancio
Trusted by Professional Operators Across Chicago and Dallas
“We manage 35 units across three buildings and Cleancio has been essential to our operations. Their teams are reliable, the quality is consistent, and the reporting gives us full visibility. Turnovers run smoothly without our staff needing to micromanage every detail.”
Michael Torres
PROPERTY MANAGER
“Switching to Cleancio transformed our cleaning operations. Their W-2 teams follow actual hospitality standards, not the inconsistent work we got from contractors. Guest complaints dropped significantly and our review scores improved across the portfolio.”
Sarah Chen
STR PORTFOLIO OWNER
99%
On-Time Completion Rate
“Our boutique hotel requires meticulous attention to detail and Cleancio delivers every time. The on-site supervisor ensures quality control, and their teams understand the standards guests expect. It’s the level of professionalism we needed.
David Martinez
HOTEL OPERATOR
99%
On-Time Completion Rate
“Managing 50+ STR units means we can’t afford cleaning issues. Cleancio’s systems integration, quality audits, and responsive team have made them an invaluable operational partner. They handle the details so we can focus on growth.”
Jennifer Park
MULTIFAMILY OPERATOR
Frequently Asked Questions
How do you handle cleaning operations for 20+ unit buildings?
We assign our properly trained in-house housekeepers to buildings with 20 or more units, ensuring consistent quality and guest satisfaction. Our all-in-one scheduling process allows us to coordinate all turnovers, from checkout to “Guest Ready” units. A single point of contact manages all communication, eliminating the need to deal with multiple contacts or inconsistent service.
What markets do you currently serve?
Currently, we operate in Chicago and Dallas-Fort Worth. Chicago coverage includes downtown, West Loop, Lincoln Park, Wicker Park/Bucktown, River North and Lakeview/Wrigleyville areas. North Side. Dallas coverage spans the metroplex including Uptown, Downtown, Plano, Frisco, and Fort Worth. Contact us for specific Market availability.
What's included in your standard turnover service?
Every turnover includes full property cleaning, linen change (you provide linens), guest-ready staging, amenities restocking (if supplied), photo documentation, and quality inspection. Our teams follow hotel-standard checklists covering every surface, fixture, and guest touchpoint.
How does calendar integration work with our PMS?
We have multiple ways to export or sync your reservations into our master calendars so you don’t have to worry about entering each reservation manually. Your reservations are easily visible into our scheduling platform, where your units are assigned to our housekeeping team without manual input. You receive real-time status updates and completion notifications.
Do you use Slack for communication?
Do you offer deep cleaning and quality audit services?
Yes. Beyond standard turnovers, we provide deep cleaning for post-party cleanup, smoking remediation, and seasonal refreshes. Our quality audit program includes scheduled inspections, detailed reporting, and recommendations for maintaining property standards. These services are available as add-ons or bundled with Cleancio Plus.
What is the minimum portfolio size you work with?
We work with operators managing 15+ units to ensure we can provide dedicated team coverage and maintain consistent service standards. This threshold allows us to assign reliable teams who become familiar with your properties and deliver the quality institutional operators expect.
What training and certifications do your teams have?
All cleaners are W-2 employees (not contractors) who complete our hospitality-grade training program covering sanitation protocols, guest-ready presentation standards, and property care. Teams are background-checked, insured, and receive ongoing training. Supervisors conduct regular quality audits to maintain standards.
How do you handle damage documentation and reporting?
Our teams report any damage, maintenance issues, or guest violations immediately. You receive detailed reports with photos, and itemized invoices that can support security deposit claims or insurance documentation. Issues are flagged before the next guest arrives.
Scale Your Operations With Cleancio
Multifamily developers, STR operators, and hotel owners trust us to deliver hotel-grade cleaning that scales. Our W-2 teams, proven systems, and operational support help you maintain 5-star standards across 15 to 100+ units.
